Insights
What a $30 business phone seat actually includes in Florida
One seat, line by line: the number, the pooled minutes and texts, E911 — and the charges that are genuinely not inside the price.
8 min read
Insights
What a decade of running phone systems taught me, written for the owner deciding what to do about theirs.
Insights
The 8pm no-cooling call: what a Florida HVAC company's phone should do
One after-hours no-cooling call, followed all the way through: booked, paged, or written down, and the exact thing that does each of the three.
7 min read
Insights
How to choose a business phone system in Florida
Six questions to ask any phone vendor selling in Florida, including the ones about tax, contract terms, texting fees and who picks up when it breaks.
11 min read
Insights
Your hurricane plan has a phone problem
A practical checklist for Florida businesses: get the phone system out of the building, write the storm routing before you need it, and fix your 911 address while you can.
7 min read