Answers 24/7
The AI receptionist picks up after hours, during the rush — every time.
Business phonesAI receptionistTampa Bay, Florida
Your business answers. Even when you can’t.
A complete phone system and AI receptionist for Florida small businesses. $30 per seat, Florida tax included.
Florida only, for now — that is where the tax is already in our price and where the founder can be on site.
- Phones, or keep yours
- Setup handled
- No long-term contract
Keeps your number
We port it for you, end to end. Callers never notice the switch.
Knows your business
Answers from your own hours, services, and FAQs — not a canned script.
Smart human handoff
Urgent callers reach the right person with the context already gathered.
Texts back too
Pooled texts on every seat, and inbound texts are always free.
Desk phones, if you want them
Pre-configured, shipped, plugged in — and supported end to end.
Dental offices✷Home services✷Law firms✷Auto repair✷Veterinary clinics✷Real estate teams✷Med spas✷Salons & barbers✷Property managers✷
01 / The problem
The phone is still your front door.
When nobody answers, callers don’t wait in the doorway. But catching every ring shouldn’t mean dropping the customer standing right in front of you.
Voicemail covers 128 of your 168 hours a week.
Your week, hour by hour
Every one of those missed calls is business handed to whoever did answer.
Quick math — what’s one new customer worth to you?
$26,000a year
…if voicemail eats just one of those calls a week — and you just watched how fast that happens.
02 / What it actually costs
The only Florida phone bill that already includes the tax.
Every national provider advertises a pre-tax number. Here is what each one adds after you have picked it, and what we charge instead.
$30per seat, per month
Exact. Florida communications services tax is inside this number.
- A local number for every seat
- 3,000 pooled calling minutes a seat
- 250 pooled text segments a seat, inbound free
- 911 address registration for every number
- No contract, no setup fee
The AI receptionist is a separate add-on from $49 a month, with its own pool of minutes.
Ooma Office Pro Plus
$29.95per user, before tax and fees
Then they add:
- Regulatory Compliance Fee
- 911 Service Fee
- Federal Universal Service Charge
- Florida communications services tax, 7.7–15%
Estimated Florida total$34–$39
Their own page says "monthly taxes and fees still apply due to federal regulations", names these four lines, and publishes no amounts.
Quo Business
$33per user monthly, before tax and fees
Then they add:
- "Applicable taxes and fees added at checkout"
- Florida communications services tax, 7.7–15%
- Carrier texting registration, $19.50 once + $1.50–$3 a month
Estimated Florida total$36–$41
The $23 figure they lead with is the annual-prepay rate. Monthly is $33.
Nextiva is cheaper than we are on entry price: Core is $23 a seat month to month, about $26 in Tampa once the tax lands. What that buys is a different question — their pricing page states no calling-minute allowance, 100 texts a user, and no price for their AI receptionist.
Competitor figures were read from each provider’s own pricing and fee pages on September 8, 2026, and every total above is an estimated range rather than a quote — none of them publish their fee amounts. Florida communications services tax is 7.44% at state level (4.92% state plus 2.52% gross receipts) and 7.7–15% once local rates are added, per the Florida Department of Revenue. See the whole arithmetic, or compare us against each provider in full.
03 / A person, not a portal
Hi, I’m David. I pick up.
I’ve spent the last decade engineering contact centers for Fortune 500 companies — the platforms behind some of the busiest phone lines in the country. Hey Quad is that same engineering, sized for the businesses that answer their own phones.
So when you book time, you get me — not a sales rep reading a script. And when you have a question after you’re live, you still get me. Not a ticket queue.
- 10+ yearsEnterprise voice engineering
- 5,000+ seatsDeployed at Fortune 500 contact centers
- 40+ platformsManaged at Fortune 500 contact centers
- Tampa Bay, FLReal hours, Eastern time
04 / One smooth handoff
From first ring to handled.
Quad follows your rules, speaks in your voice, and keeps your people in control.
Walk through your call flow- 01
A call comes in
Your greeting. Your number. No phone tree maze.
Keep the number customers already know. Quad answers with the exact welcome you approve.
- 02
Quad gets to work
Answers questions. Takes messages. Routes with context.
Your business information becomes a useful conversation—not a robotic script.
- 03
You get the moment
A concise handoff, right when a human is needed.
Messages arrive instantly. Live calls transfer with the context your team needs to pick up naturally.
- Handled.Every call ends in one of three places — answered by Quad, live with your team, or a complete message in your hands. Never a void.
05 / Ways to start
Two ways in. Or both.
Take the whole phone system, or put Quad’s receptionist in front of the number you already use. Texting comes with the phones either way.
A
Complete business phones
New phones.
Zero phone project.
We ship pre-configured desk phones, move your number, set up routing, and support the whole thing. You plug them in and get back to work.
- Desk phones arrive pre-configured — plug in, done
- We port your number end to end
- 3,000 calling minutes a seat, pooled across the team
- Texting included: 250 segments a seat, pooled, inbound free
- 911 address registration for every number
- Browser and mobile softphones for anyone without a desk
- Shared inbox, customer records and call recording included
Carrier registration for business texting is $5 once and $2 a month, charged at carrier cost plus a small fee. The Campaign Registry sets that cost and every provider in the United States pays it — unregistered business texting is blocked by the carriers outright.
Plug in.It works.
B
AI receptionist
Keep your phones.
Lose the missed calls.
Add an always-ready receptionist to the business line you already have. It answers from your own hours, services and FAQs — and it does not only talk. It does the work the call was about:
- Books on your live calendar
- Opens a ticket when something needs following up
- Captures a new caller into your contacts
- Texts the caller a confirmation or a link
- Escalates to a queue or your on-call rotation
- Hands whoever answers a written briefing card
- $49AI Receptionist — Starter · 200 receptionist minutes a month
- $149AI Receptionist — Growth · 400 receptionist minutes a month
- $349AI Receptionist — Pro · 1,000 receptionist minutes a month
Front deskHey Quad is answering
Incoming call · after hoursDana R. · (704) 555-0132
00:47- Q Quad · answering for you
“Thanks for calling Comfort Air! How can I help you tonight?”
- Dana
“Hi — my AC just quit and it’s 92 out. Is there any way somebody can come today?”
- Q Quad · answering for you
“That can’t wait in this heat — let’s get our on-call tech out to you tonight. What’s the address?”
- Dana
“It’s 412 Maple Avenue. Actually — could I just talk to someone? I’d feel better walking them through it.”
- Q Quad · answering for you
“Of course! Mike’s our tech on call tonight — I’ll connect you right now, and he’ll already have your address and the details.”
- Live transfer → Mike’s cell
- M Mike · on-call tech (human)
“Hey, this is Mike! I hear the AC quit on you — I’m about 20 minutes out. Walk me through what happened?”
Handed to a human — with full contextMike answered already knowing the address and the issue
Both together is the whole point. The receptionist answers first and your team picks up the calls that need a person — one number, one bill, one place to look afterwards.
06 / Everything connected
The phone system you wish you’d had all along.
Visual call flows
Build hours, menus, queues, and ring groups without filing a support ticket.
Browser and mobile softphone
Answer the business line from a tab or from the iPhone and Android app — no extra desk phone needed.
Calls and texts in one thread
Every contact’s calls, texts, voicemails and messages sit on one timeline instead of in four places.
Useful call analytics
See volume, wait time, missed calls, messages, and the moments that need attention.
Booking, and the reminder after it
Quad books into your calendar during the call, emails the confirmation a day ahead, and texts a reminder two hours out once your texting registration is live.
Carrier-grade reliability
STIR/SHAKEN signed calls on our own call plane, with the media running on servers we operate rather than rented from a platform.
Straight from the productThe real screens, filled with sample data — never a customer’s.
The best feature
You don’t become the phone administrator. We configure it, monitor it, and support it.
07 / Built for the real workday
Busy teams don’t need another screen.
They need the phone handled while they do the work customers called about.
Pick your business
At the front desk10:42 AM
A caller asks
“Can I move my cleaning to Thursday—and do you take my new insurance?”
Quad handles the routine.Your team gets a clean scheduling request and can stay with the patient in the chair.
08 / Straight answers
Questions we hear every week.
01Do you cover my area?
Hey Quad sells to Florida businesses today — the whole state, not just Tampa Bay. That is a deliberate limit, not a waitlist trick: Florida is where our pricing is built around communications services tax and where the founder can be on site. Press “Get your price” and the form asks where the business is; if it is somewhere else, we say so on the spot and take your details for when we open your state.
02What does it cost?
$30 per seat per month, with Florida communications services tax already inside that number. Each seat includes a local number, 3,000 pooled calling minutes and 250 pooled text segments. The AI receptionist is a separate add-on starting at $49 a month with its own pool of minutes. There is no contract and no setup fee.
03Does it do texting?
Yes, and it is not a separate product or a separate price — texting is part of the phone service. Every seat includes 250 pooled text segments a month, inbound texts are free, and the threads sit beside that contact's calls rather than in a second app. Carrier registration for business texting is a one-time $5 and $2 a month, charged at carrier cost plus a small fee. The Campaign Registry sets the carrier cost and every provider in the United States pays it.
04Do we keep our phone number?
Yes. We handle the port from your current carrier end to end — paperwork, timing, and the cutover. Your customers dial the same number they always have and never notice a thing.
05What happens when the AI can’t help?
It doesn’t guess and it doesn’t dead-end. Based on rules you set, Quad either transfers the caller to the right person live, or takes a detailed message and delivers it to your team instantly. Urgent callers always have a path to a human.
06Do we need new equipment or new internet?
If you take the phones, pre-configured desk phones arrive ready to plug into your existing network — no new wiring and no new internet. If you take only the receptionist, nothing changes at all: Quad works in front of the phones and the number you already have.
07Is there a long-term contract?
No. There’s no long-term contract — we’d rather earn the renewal every month. If you ever leave, your number goes with you.
08Will callers know they’re talking to an AI?
Every call opens by saying the caller is speaking with an automated assistant and that the call may be recorded. You choose the name and the voice; the disclosure itself is not optional, and anyone who asks for a person gets one.
Enterprise voice infrastructure.
Neighborly support.
- 01 Our own call plane (Ferivox)
- 02 STIR/SHAKEN signed
- 03 Florida, founder-led onboarding
- 04 No long-term contract
Two minutes · no hard sell
Let’s make your next missed call your last.
Tell us about the business and you get your price on this page. If we do not cover your state yet, we say so and take your details for when we do.
Tell us about the business
Or skip the form. Call (657) 439-7823 and you get David, or email hello@heyquad.com. Real hours, Eastern time.