The sign call goes to voicemail once and it is somebody else’s buyer.
A buyer standing in front of a listing has their phone out and four other listings open. Hey Quad answers that call every time, works out which property they are looking at, captures them as a lead, and reaches the agent who owns it — while they are still standing there.
“I’m outside the house on Elm — is it still available, and what’s the HOA?”
Nobody is free to pick it up. That call is the whole argument for the rest of this page.
What Quad says, and what it does
- Answers on the first ring, evenings and weekends, which is when buyers actually call.
- Works out which property they mean from whatever they say — a street name, a house number, a town — by matching it against the addresses in your records.
- Captures the lead properly: name, callback number, financing status if you ask for it, and which listing it was about.
- Reaches the listing agent, or books a showing on a calendar that is really open, and texts the caller a confirmation.
When a person takes over
Anything about price, terms, offers, or a negotiation goes to an agent — Quad does not represent you in a conversation about money. It transfers to the listing agent, tries the team’s rotation if that agent is on another call, and takes a message with the property attached when nobody is free. Every one of those messages arrives with the listing already identified, so the callback starts halfway through.
The actual flow
Not a diagram of a product vision. This is the shape of the call flow you get on day one — hours and holidays at the front, the receptionist in the middle, and three ways a call can end.
And this is where it lives. The same flow, open in the editor you get on day one — every branch above is a box you can move, rename or point somewhere else, without calling us.
What setting it up looks like
- Keep the number on the signs. Add a number per campaign or per listing when you want to know what is working.
- Load the properties so Quad can recognise an address a caller half-remembers.
- Set the routing: listing agent first, then the team rotation, then a message.
- Put the softphone on every agent’s phone so a transfer reaches them in the car.
David does this part with you on a call. Not a ticket queue, not a wizard you work through alone.
What it costs
$30 per seat per month, with Florida communications services tax already inside that number rather than added at checkout. A seat is a person, not a device.
- Per seat, per month
- $30Florida tax included
- Calling minutes
- 3,000per seat, pooled across the team
- Text messages
- 250per seat, pooled; inbound free
- AI receptionist
- from $49its own pool of AI minutes
Get your price
Tell us about your business and we will show you the price on this page. If you are outside Florida we will say so and take your details for when we open your state.
Tell us about the business
Questions agents ask
- Will it talk about price or negotiate?
- No. It confirms what is published about a listing and stops there. Price movement, terms, offers and anything a licensee should be saying go to an agent, and Quad says that is what it is doing.
- Can I tell which sign produced a call?
- Yes, by giving that campaign its own number. Extra numbers are a small monthly amount each and every call to them is tagged in the reports, so “the postcard produced eleven calls” is a number you can read rather than a feeling.
- What happens when the listing agent is showing a house?
- The call rolls to the rest of the team before it rolls to a message, and the message that eventually lands already says which property it was about.
- Does it text?
- Yes — showing confirmations and follow-ups go out as texts from the same business number, and replies land in the same inbox as the call. Business texting requires a one-time carrier registration, which we file for you.